Privacy Policy

Jackson Insulation ("we," "us," or "our") operates the website www.insulationjackson.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

If you have questions about this policy, contact us at estimates@insulationjackson.com.

1. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on the Site, we collect the information you submit. This may include your name, phone number, email address, physical address, and any details you provide about the services you are interested in.

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies. This includes your IP address, browser type, device type, operating system, pages viewed, time and date of your visit, and the page that referred you to the Site. We use this information to understand how visitors use the Site and to improve our content and services.

Analytics

We use third-party analytics services, including Vercel Analytics, to collect aggregated data about Site usage. These services may collect information about your visits using cookies or similar technologies. The data collected is anonymous and does not personally identify you.

Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to improve Site functionality and analyze traffic patterns. You can set your browser to refuse cookies, though some parts of the Site may not function as intended if you do so.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule and deliver the services you request
• Send confirmations, updates, or follow-up communications related to your request
• Improve the content, layout, and functionality of the Site
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating the Site or delivering services (for example, our contact form provider, Tally). These parties are bound to use your information only as directed by us.
• Legal requirements: We may disclose your information if required to do so by law, or in response to a valid legal request from a government authority.
• Business transfers: If Jackson Insulation is acquired, merged, or sells its assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing services you have requested, maintaining business records, and complying with legal obligations. When your information is no longer needed, we delete or anonymize it in a secure manner.

5. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request that we correct inaccurate or incomplete information
• Request that we delete your personal information
• Opt out of any marketing communications we send

To exercise any of these rights, contact us at estimates@insulationjackson.com. We will respond within a reasonable time and will not charge a fee to process your request unless permitted by law.

6. Third-Party Links

The Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

7. Children

The Site is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information through the Site, contact us and we will promptly delete it.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, reach out to us: